Field Notes
Observations from active work. Client names, identifiable details, and specific numbers are never shared without permission.
Healthcare
Capacity at the edges: notes from northern Canada
A care model that works has effects that ripple across the system. Most of the ripples land somewhere other than the clinic.
Read →Foundation & Fundraising
The giving system was the story
A charitable foundation had strong donor relationships and a clear mission. What it didn't have was a giving experience that matched either.
Read →For-profit medicine
The money was already in the practice
A private clinic came in asking about marketing spend. The economics pointed somewhere else.
Read →